Warranty Information

1-Month Labor and 3-Month Parts Warranty

Every repair performed by Fixar includes a 1-month warranty on labor and a 3-month warranty on parts. This warranty ensures that:

• If the same issue occurs within 1 month of the original repair, we will redo the labor at no additional charge
• Replacement parts installed during the repair are covered for 3 months
• You receive quality service with lasting results

What's Covered

Our warranty covers:

• Labor: All work performed by our technicians during the original repair
• Parts: All parts installed during the repair service
• Same Issue: Any recurrence of the specific problem that was repaired
• Workmanship: Quality of installation and repair work

What's Not Covered

The warranty does not cover:

• New or Different Issues: Problems unrelated to the original repair
• Misuse or Abuse: Damage caused by improper use, accidents, or negligence
• Third-Party Service: Repairs or modifications made by anyone other than Fixar technicians
• Normal Wear and Tear: Deterioration from regular use over time
• Acts of Nature: Damage from floods, fires, earthquakes, or other natural disasters
• Improper Maintenance: Failure to follow manufacturer's care instructions
• Commercial Overuse: Damage from excessive use beyond typical residential standards

Manufacturer Warranties

In addition to our service warranty:

• Many replacement parts come with manufacturer warranties ranging from 3 months to 1 year
• We use high-quality OEM (Original Equipment Manufacturer) parts when available
• Manufacturer warranty details will be provided at the time of service
• We can assist with manufacturer warranty claims when applicable

How to Make a Warranty Claim

If you experience an issue covered by our warranty:

1. Contact Us: Call us at (213) 277-5070 or email skorxfixar@gmail.com
2. Provide Details: Reference your original service date and describe the issue
3. Schedule Service: We'll schedule a convenient time to inspect and repair the appliance
4. Verification: Our technician will verify the issue is related to the original repair
5. Repair: If covered, we'll complete the repair at no charge

Warranty Terms and Conditions

• Proof of Service: You must provide proof of the original repair service
• Inspection Required: A technician must inspect the appliance to determine if the issue is warranty-covered
• Service Call Fee: If the issue is not warranty-covered, the standard $60 service call fee applies
• Access Required: You must provide safe access to the appliance for warranty service
• Non-Transferable: The warranty is non-transferable and applies only to the original customer

Extended Service Options

While our standard 1-month labor and 3-month parts warranty covers most repairs, we also offer maintenance service plans for customers who want ongoing protection and priority service. Contact us to learn more about our maintenance programs.

Our Quality Guarantee

At Fixar, we're committed to providing high-quality repairs that last. Our warranty is backed by:

• Licensed and insured technicians with years of experience
• Use of quality OEM parts whenever possible
• Thorough testing before completing any repair
• Transparent communication about what was repaired and what to expect
• A commitment to customer satisfaction

Questions About Your Warranty?

If you have questions about our warranty or need to file a warranty claim, please contact us:

Our team is ready to assist you with any warranty questions or claims. We're here to ensure you're completely satisfied with our service.